Privacy Policy

1. Introduction

DeployForward ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address (via Google OAuth)
• Profile information from your Google account
• Payment information (processed securely through Stripe)
• Contact lists and business information you upload
• Communication preferences and settings

Usage Information

We automatically collect certain information about your use of our service:

• Log data (IP address, browser type, pages visited)
• Device information and operating system
• Usage patterns and feature interactions
• Email campaign performance metrics
• Research queries and results

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Conduct AI-powered research and contact discovery
• Send email campaigns on your behalf
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our platform
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our platform:

• Google: Authentication and email services
• Stripe: Payment processing
• OpenAI: AI-powered research capabilities
• Serper: Search and research data
• Supabase: Database and storage services
• Vercel: Hosting and deployment

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms of Service

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication via Google OAuth
• Regular security audits and updates
• Access controls and monitoring
• Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until account deletion
• Contact data: Until you remove it or delete your account
• Usage logs: Up to 2 years for security and analytics
• Payment records: As required by law and Stripe's policies

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@deployforward.com or through your account settings.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Authentication cookies to keep you signed in
• Preference cookies to remember your settings
• Analytics cookies to understand usage patterns
• Security cookies to prevent fraud

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Compliance

We are committed to compliance with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Other applicable data protection laws